Child Protection Policy and Policy to Protect Vulnerable Adults


Writing workshop with children in care, Berkshire

Principles of Work

  1. Company Paradiso will ensure that all paid workers and volunteers on projects with the Company are aware of this Policy. All paid workers will undergo Disclosure checks and interview before beginning work. All volunteers will take part alongside paid workers and will not have unsupervised access to children or young people. Young people on any Workshop Training Scheme, if over 16, will undergo Disclosure checks before becoming workshop assistants.
  2. This policy applies to all children, young people and vulnerable adults regardless of gender, ethnicity, disability, sexuality or religion.
  3. All Company Paradiso projects will be planned within the parameters of this policy. The nominated responsible adult stated above will be supported by professional arts development officers on steering groups and the Board.
  4. This Policy has been drawn up to comply with and support the Children's Act 1989; The Protection of Children Act 1999; the Sexual Offences (Amendments) Act 2000; and the Safeguarding Children's Act DFES/027/2004.
  5. All Company Paradiso projects take place in venues or in partnership with bodies that have existing Health and Safety policies. We will refer to the Health and Safety policy of each venue and Child Protection Policy. All children, young people and vulnerable adults participating in projects will be informed of the venue and Company Paradiso policies, procedures and nominated representative as appropriate.
  6. The Company will respond to abuse or suspected abuse following procedures outlined in Appendix ii) and guidelines iii). If any disclosure of abuse is made a record will be made by the Designated Responsible Adult. This record will include items from Appendix iv). Records will be kept in a locked drawer in the Company Paradiso office. Access will be limited to the Designated Responsible Adult and the project leader.
  7. Company Paradiso will observe equal opportunities practice in recruitment. Applicants will complete an application form and interviews will be conducted. Disclosure will be obtained through Disclosure checks, and unsupervised access to children or young people will not be give until this has been completed. Volunteers will take part in projects following procedures as in Principles of Work 1) above.
  8. This Policy has been reviewed by the Company Paradiso Board 14th June 2016. It will be reviewed at the outset of every new large-scale project.
  9. This Company will follow good practice in managing sensitive information. Workers will proceed with video, film and photography only with consent from participants. Consent forms will describe the uses of the recorded material and define the parameters of its use.
  10. This Policy will be implemented using the following procedures and supporting documents:
      i) Definition of Types of Abuse and How to Recognise Them:
        a) Four types of abuse: Physical Abuse, Emotional Abuse, Sexual Abuse, Neglect
        b) Ways to Recognise Child Abuse and Neglect

      ii) Procedures to Respond to Abuse or Suspicion of Abuse
        a) Dos and Don'ts
        b) Example Procedure for Suspected Abuse

      iii) Example Procedure for Disclosure of Abuse
      iv) Establishing confidential records of concern
      v) Contacts for Outside Agencies
      vi) Code of Behaviour for Staff and Volunteers
      vii) Complaints Procedure and How to Make a Complaint
      viii) How to Make a Complaint and How the Company will Respond

v. Contacts for Outside Agencies

Company Paradiso Steering Group Contacts: Steve Hill, Arts Development Officer, 07510 144576

And Jeremy Cross, Director, Springboard Education and Time Out Fostering, 07525 444865

Child Assessment Team, Adur and Worthing Council 01273 268800

vi. Code of Behaviour for Staff and Volunteers

The Company will follow good practice in physical contact. Workshop leaders will have appropriate training and will maintain a safe and appropriate distance from participants. They will touch participants only when it is absolutely necessary in relation to the arts activity. They will seek agreement prior to physical contact. They will avoid intrusive forms of play (eg tickling, rough and tumble). They will avoid any physical contact when alone with participants. They will make sure disabled participants are informed of and comfortable with any necessary physical contact.

The Company will follow good practice in interpersonal dealings with project participants. Workshop leaders will treat all participants with respect and dignity. They will put participant welfare first, before achieving goals, and endeavour to share decision making with participants.

Relationships between personnel (both paid workers and volunteers) will be based on mutual respect. All paid workers are expected to contribute and take responsibility to ensure a positive working environment and to conduct themselves accordingly.

vii. Complaints Procedure and How to Make a Complaint

A 'complaint' is any clear expression of dissatisfaction with the Company, its personnel or its services.

This procedure deals with specific concerns including: risks to health or safety of any individual, improper conduct or unethical behaviour. Anyone may file a complaint, including children, young people, parents/carers, volunteers, paid workers, or other people outside the group. The Company will endeavour to make undertaking a complaint as easy as possible. All complaints will be treated seriously whether made in person, by telephone, by letter, by fax or by email.

The Company will endeavour to deal with complaints promptly, politely and respectfully.

viii. How to Make a Complaint and How the Company will Respond

Complaints can be made in writing, by fax, by email or by telephone. Complaints made in person should be made with someone else in the room as witness.

Complaints made in person or by telephone should also be written down, so a confidential record can be kept of them.

The Company will endeavour to resolve the complaint by taking it up immediately with the individual concerned, or with the Project Manager. If the complaint cannot be resolved in this manner, the complainant will be directed to a member of the Company Board.

A complaint should include:

    the complainant’s name and contact details,
    copies of any relevant correspondence
    names of the people the complainant has written or spoken to
    details of what has gone wrong or been handled improperly
    an explanation of how the complainant would like the Company to resolve the complaint.

The Company Secretary will respond to the complaint with an initial response within one week, then investigate.

If the complainant is not happy with the response the matter will be referred to the next meeting of the Company Board. If the complainant feels the complaint has not been dealt with properly he/she may write to the Chair of the Board at:

Company Paradiso, 34 Riverbank, Shoreham-by-Sea, West Sussex BN43 5YH.

The Board will undertake a regular review incorporating what has been learnt from complaints into Company Policy and Procedures.